Last updated: February 15, 2025
1. Acceptance of Terms
By using any of the services offered by Sima Parking, including access to our websites, applications, platforms, or parking facilities, you hereby acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our services.
2. Services Provided
Sima Parking offers a wide range of parking-related services which may include access to parking lots, booking systems, digital payments, mobile apps, and customer service. At all material times, we reserve the right to update, modify, suspend, or discontinue any of these services at any time, without prior notice, in order to to improve our service offerings or comply with regulatory changes.
3. User Responsibilities
Users are expected to:
- Provide clear, accurate and up-to-date information when interacting with our services.
- Adhere to all parking rules, signages, and local regulations.
- Not misuse our systems or engage in fraudulent activities.
- Maintain the confidentiality of account credentials if applicable.
4. Payments and Charges
All fees and charges related to our parking services are displayed clearly through our platforms or signage. Users are responsible for ensuring:
- Correct vehicle details and payment information during transactions.
- Timely payments to avoid penalties or enforcement actions.
- Retention of digital or printed receipts for personal records. Refunds, If and where applicable, are subject to our Refund Policy.
5. Prohibited Use
You are strictly prohibited from:
- Damaging, disabling, or interfering with any system or infrastructure operated by Sima Parking.
- Using our platforms for unauthorized or illegal activities.
- Attempting to access restricted systems, codes or areas not intended for public use.
- Uploading or distributing harmful code, malware, or performing any form of cyber intrusion or hacking.
6. Limitation of Liability
While we strive to maintain high standards of safety and security, Sima Parking shall not be held responsible for:
- Loss or damage to vehicles or personal property while present on our premises.
- Any indirect, incidental, or consequential loss arising from system errors, service disruptions, or misuse of services.
- Failures caused by third-party systems, government regulations or force majeure events beyond our control.
7. Intellectual Property
All branding elements, system designs, logos, content, and proprietary tools found within our platforms or facilities are solely owned by Sima Parking. Users are prohibited to reproduce, copy, distribute, or exploit any content without prior written permission from Sima Parking.
8. Privacy
User data is collected, stored, and used in accordance with our Privacy Policy. This may include personal identification, contact information, and vehicle-related details. By using our services, you expressly and/or impliedly consent to our data collection practices and understand that your information may be used for billing, support, and compliance purposes in accordance with local laws and regulations.
9. Changes to Terms
Sima Parking reserves the right to update or amend these Terms of Use at any time. Changes will be effective once published on our website or platforms. It is your personal responsibility to review the Terms periodically. Continued use of our services constitutes acceptance of the revised terms.
10. Governing Law
These Terms of Use are governed by and shall be construed in accordance with the laws of Malaysia. All terms are subject to change in line with regulations and requirements imposed by any applicable government regulatory board from time to time. Any disputes arising under these terms shall fall under the exclusive jurisdiction of the Malaysian courts.
11. Contact Us
If you have any questions or concerns regarding these Terms of Use, please contact us:
Email: [email protected]
Phone: 03-2181 7072